"Consumer" means an individual who purchases goods and services for personal use.

"Direct Import Goods" means those goods available from Ship Aggregator via the Website.

"Order" means an Order for Direct Import Goods placed via the Website.

"Taxes" means any taxes (including goods and services tax and other value added taxes), levies, imports, charges and duties (including stamp and transaction duties, import and export duties) imposed by any authority together with any related interest, penalties, fines and expenses in connection with a transaction contemplated under these Terms and Conditions.

As a condition of creating an account with Ship Aggregator, you consent to us sending you Administrative Emails and Promotional Emails. In this document:

a) "Administrative Emails" involve details of account activity and purchases you have made.

b) "Promotional Emails" consist of product information, new offers, and information about Ship Aggregator. You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button at the bottom of our emails and following the instructions.

You may place an order with Ship Aggregator by completing the order form on the Website and clicking the "Secure Checkout" button.

When you place your order, we will issue you with an order number by email. Please note that this is not a confirmation that your Order has been accepted.

By placing an order, you make an offer to us to purchase the products you have designed, or other product you have selected, based on these Terms and Conditions.

Information contained on the Website constitutes an invitation to treat. No information on the Website constitutes or should be deemed as an offer by us to supply any products or other products, however Ship Aggregator will make every effort to supply the products you have designed to you, or other products you have selected for purchase.

We will notify you that your order is being processed by sending an order confirmation email to you. We do not formally accept your offer until your order has passed our internal validation procedures for:

1. Verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud.
2. Confirming with our suppliers that they are able to supply the products you have designed.

Formal acceptance of your offer will occur when we email you confirming your order and, where you have ordered a pair of bespoke products, when we provide you with the first update on the making of your products.

If we cannot process or accept your order after payment is received, we will contact you by email or telephone.

You warrant to Ship Aggregator that all goods that you order are intended for personal, domestic and non-commercial use only.

You agree and acknowledge that, if your offer is accepted by Ship Aggregator in accordance with these Terms & Conditions, that Ship Aggregator is contracting to arrange for the delivery of the relevant products to your nominated address.

Ship Aggregator is considered the importer of record in respect of those products and you must comply with all laws and regulations of the country in which you are receiving the products.

Ship Aggregator and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

You agree not to post or transmit to the Website any material which:

1. Is threatening, defamatory, obscene, offensive, indecent, pornographic, abusive, discriminatory, liable to incite hatred, is in breach of confidence, or privacy, or is proprietary.
2. Is not properly licensed for use on this Website.
3. Violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person.
4. Constitutes or encourages an illegal act – including criminal or civil liability, or acts which are otherwise prohibited by the law of any relevant country in the world.
5. Infringes on the rights of a third party in any country in the world.
6. Has the potential to cause technical damage to the Website, or the equipment of other users of the Website (including, without limitation, viruses, trojans, worms, corrupted data or other malicious data or code).

You agree not to attempt to "hack" the Website or any other websites you do not own. This includes without limitation, trying to guess users passwords, "phishing", accessing "hidden" URLs, attempting to trigger remote code for the purpose of accessing data or material you would not otherwise have access to.

You may not reverse engineer, decompile, or disassemble the Ship Aggregator product designer, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

You agree that Ship Aggregator owes no royalty or license fee to you or any third party for use of material which is posted or transmitted to the Website. This includes but is not limited to images of products designed by you using our product designer, and photographs of products custom made for and sold to you. Ship Aggregator is free to copy, distribute or incorporate such material into the Website for commercial or non-commercial purposes.

Ship Aggregator may assign you a password and account identification to enable you to access and use certain portions of the Website. Each time you use a password or identification, you will be deemed to be authorized to access and use the Website in a manner consistent with these Terms and Conditions. Ship Aggregator has no obligation to investigate the authorization or source of any such access or use of the Website. You are solely responsible for all access to and use of the Website by anyone using the password and identification originally assigned to you whether or not such access to and use of the Website is actually authorized by you, including without limitation all, communications and transmissions and all obligations (including without limitation financial obligations) incurred through such use of access. You are solely responsible for protecting the security and confidentiality of the password and identification information assigned to you. You will immediately notify Ship Aggregator of any unauthorized use of your password or identification or any other breach or threatened breach of this Website's security.

If you decide to purchase a pair of products or other product from the Website, you agree to promptly pay the associated fee. If you make any purchase in a currency other than your local currency, you may be charged a currency conversion fee, foreign transaction fee and/or processing fee by your bank, credit card provider or financial institution. You acknowledge that if you trigger a "chargeback" through your credit card provider, we reserve the right to no longer conduct business with you.

Ship Aggregator’s Returns/Remakes Policy for Direct Import Goods, which is incorporated into these Terms and Conditions, is as follows:

1. Eligibility for Refund. Unless otherwise agreed at the time of purchase, you may return products which do not have a custom inscription, purchased via the Website, for a refund or credit, within three hundred and sixty five (365) calendar days of the purchase date. Due to the personal nature of custom inscriptions, we cannot offer a refund because of change-of-mind. All items for return must be in their original condition, unused, unwashed, unaltered, and undamaged. Items must be in the original packaging (including, if possible, the original delivery box), and be accompanied by the Ship Aggregator return form.

   Gift cards purchased through our website are non-refundable. Leather sample purchases are non-refundable.

2. Eligibility for Remake. Unless otherwise agreed at the time of purchase, you may remake products which do not have a custom inscription, purchased via the Website, in a different size and/or style up to a maximum of two (2) times, taking into account any changes in price for materials, embellishments, and services such as Express Service. Due to the personal nature of custom inscriptions, we cannot offer a remake for change-of-mind purchases. Ship Aggregator materials and style choices are subject to availability. In the event that your products cannot be remade to the same specifications as your original pair due to a change in our product range, we will notify you.

   You must submit a remake request for any eligible item within three hundred and sixty five (365) calendar days of the purchase date (or, if a second remake, within ninety (90) calendar days of the order date of the first remake pair). All items for return must be in their original condition, unused, unwashed, unaltered, and undamaged. Items must be in the original packaging (including, if possible, the original delivery box), and be accompanied by a Ship Aggregator return form.

3. Processing Refunds. After your returned item is received and inspected to be in a compliant condition, in most cases, your refund will be processed and a credit will be applied to your credit card or original method of payment within 10 business days. Depending on your credit card company, it may take an additional 2-10 business days after your credit is applied to post to your account. For returns related to products purchased during certain events, such as private sale events, your refund may be credited in the form of an electronic gift card, as noted at the time of purchase. Items that have been returned for a refund to your original form of payment will be refunded at the original purchase price including applicable sales tax (if any). If a gift card was utilized in the original purchase, a credit for the value of the refund will be applied to the same gift card.

   We provide free prepaid return postage for Indian consumers only. Shortly after submitting the refund request form, Indian consumers will receive an email with shipping instructions and a complimentary prepaid shipping label to print and affix to the package.

   Rest of world consumers are required to first pay for return postage, however the cost will be applied as a credit to your Ship Aggregator account and deducted from your next order with us. To apply for the credit, photograph your shipping receipt and upload it within your Ship Aggregator Account page. The option to upload a postage receipt will be activated within your Account page once the online refund form has been submitted. We will apply the credit within five (5) business days of you uploading the receipt.

4. Processing remakes. After you complete the online remake form, we will start processing the remake order within 1 - 2 business days. If your returned products are subsequently found to be worn or in damaged condition, we reserve the right to cancel the remake order and you forfeit any right for refund.

   We will do our best to remake your products to the same specifications as your original order. If this is not possible due to changes to our product availability, we will notify you.

5. Faulty Items. Your products will be considered faulty if they are received damaged, or a manufacturing fault occurs within 365 days of purchase. Depending on the severity of the fault, Ship Aggregator will either credit your Ship Aggregator account the cost of a product repair up to the value of $50 (upon you submitting a receipt), or arrange a full remake free of charge, pending the availability of the style and material used in the original design. Products damaged as a result of wear and tear are not considered to be faulty.

Subject to these Terms and Conditions, we will supply to you the products indicated on your order confirmation.

When designing your bespoke products, the images displayed are a representation only, the actual product that is custom made for you may differ to the represented images. Your ability to return products is subject to the Ship Aggregator Returns Policy.

When your order items have been dispatched, we will email you to confirm shipment including a tracking number (for each item, if applicable).

Your products will be manufactured and delivered to you in accordance with the estimated date stated on the website at the time of purchase. For some locations we also offer an ‘Express Service’ for an additional fee. ‘Express Service’ means we will prioritize your order, and expedite the production of your products. The estimated delivery date will be displayed at the checkout for your product.

Please note that we cannot allow changes to an ‘Express Service’ order once it has been submitted. Any additional requests which impede or delay the production will result in forfeiture of ‘Express Service’ without refund.

In the event your products require a remake and the original order was made with ‘Express Service’, this service will transfer to your remake order, provided the reason for remake was that we did not produce the product as ordered. ‘Express Service’ fees are refundable provided the reason for the refund was that we did not produce the product as ordered.

We want to ensure your Express Service products still meet our high quality standards. As all our products are manufactured-on-demand, as opposed to shipped to you directly from a warehouse facility, unforeseen manufacturing issues can come up from time to time. In these instances, we’ll do our absolute best to still meet the Express Service timeframe but if we’re unable to, we will let you know immediately and refund the Express Service charges in full. And if the new delivery date doesn’t work for you and you would prefer to cancel the order, you are entitled to a full refund.

Ship Aggregator makes every effort to deliver your custom-made products or other product purchased from the Website according to the estimated delivery times provided at checkout. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Every effort is made to ship your order according to the estimated delivery times provided. Estimated ship times may vary or change due to changes in supply or circumstances beyond our control. If your custom-made products or other product do not arrive within the estimated delivery time, please contact us.

We encourage you to visit the "My Account" section on our Website to view the delivery status of your custom-made products or other product.

Unless otherwise agreed by us, we will deliver your custom-made products or other product to the address indicated on your order confirmation. If no one is available to take delivery of your order, our carrier may leave a card so you can pick-up your custom-made products or other product from a third party address. If you grant authorization for our carrier to leave your delivery without a signature, you release Ship Aggregator and our carrier from all liability. Deliveries lost, stolen or damaged under these circumstances are not covered by the Ship Aggregator Returns Policy for remake or refund, or by our carrier.

We will use our reasonable efforts to deliver your custom-made products or other product to you within the estimated delivery time indicated on your order confirmation; however, we do not guarantee that we will deliver within this time frame. To the extent permitted by law, Ship Aggregator will not be liable for any delay or inability to deliver your order within the estimated timeframe.

Risk and Title in Direct Import Goods passes to you on the date and time of delivery of the goods to Ship Aggregator's nominated delivery agent in the country of export.

Except as otherwise provided elsewhere in these Terms and Conditions or on the Website, anything that you submit or post to the Website and/or provide Ship Aggregator, including without limitation, product designs, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and Ship Aggregator shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Ship Aggregator. You also grant Ship Aggregator the right to publicly use the name that you include with any Submission when we refer to that Submission. You represent and warrant that you own or otherwise control all of the rights to any Submissions you make on the Website and that your use of your Submissions by Ship Aggregator will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead Ship Aggregator or third parties as to the origin of any Submissions or Content. Ship Aggregator may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

Outbound links from this Website are provided for your convenience.

Ship Aggregator has not reviewed these websites in any great detail, and cannot vouch for the content on these pages. You agree to access these links entirely at your own risk.

You are welcome to link to the Website provided you do so tastefully. If we feel your link is not in good taste, or is damaging to our brand (beyond mere criticism), we reserve the right to withdraw the right to link to the Website. You agree to remove the offending link at this time.

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Ship Aggregator. Any unauthorized assignment shall be deemed null and void.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected.

Our goods come with guarantees that cannot be excluded under the Indian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Neither our failure nor your failure to enforce any part of these Terms and Conditions constitutes a waiver of such Terms and Conditions. Such failure will in no way affect the right to later enforce a part of these Terms and Conditions.

Ship Aggregator reserves the right to change the Terms and Conditions at any time.

No Ship Aggregator employee or agent has the authority to vary any of the Terms and Conditions.

Ship Aggregator shall not be liable for any delay in performing any of its obligations under control of Ship Aggregator, and Ship Aggregator will be entitled to a reasonable extension of time for the performance of such obligations.

Whilst every effort has been made to ensure the information contained within this Website is correct, Ship Aggregator makes no warranty as the accuracy, comprehensiveness, or correctness of any material, and provides all material on an "as is" basis.

Ship Aggregator, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.

This contract will be governed by the laws of Uttar Pradesh, India. Any dispute arising out of your use of the Website, or the products purchased on it shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

If a provision of these Terms and Conditions is or becomes illegal, invalid or unenforceable that shall not affect the validity or enforceability of any other provision.